Delivery & Collection

Delivery information

Goods are delivered by the Company at a pre-notified delivery charge to the delivery address stated on the order. Any subsequent change of address may incur an additional delivery charge. Goods will be assembled where appropriate.

Responsibility for goods, once ordered, will rest with the Customer who must ensure that the goods will fit through relevant door and passageways.

On delivery, the Customer must ensure that all obstructions are removed, and that valuables are safeguarded against accidental damage.

The Company will not be held responsible for removing furniture or other items from any room into which the goods are delivered.

A summary of standard delivery charges and their descriptions are below:

Free Click & Collect

Product is available from our St Albans Factory Outlet for your collection.

Available on all qualifying products. Please make sure you have necessarily transportation to pick up larger furniture items if necessary.

Delivery by courier

Delivery time (if in stock): approx. 2 working days

Cost: £10.00

Applicable to small items such as linen, duvets and pillows.

Delivery & Assembly by And So To Bed – Mattress & Divan Sets

Delivery time (if in stock): approx. 7 working days

Mainland UK delivery service: £35.00

White glove assembly service: £50.00

Applicable to mattresses, toppers and divan sets.

Delivery & Assembly by And So To Bed - Large Items & Furniture

Delivery time (if in stock): approx. 7 working days

Mainland UK delivery service: £35.00

White glove assembly service: £75.00

Applicable to furniture that requires assembly by the Company such as beds, furniture and larger items.

The delivery charges stated above and throughout the site apply to England - excluding Wales & Scotland. An additional £100 is added on for these regions. If you require delivery beyond this area please contact us before placing your order to discuss your requirements.

Collection & recycling

£35 per item

We ask that furniture & beds are fully dismantled and ready for removal.

International delivery

We can deliver our products all over the world. For information on delivery to your country and to find out on costs, please call +44 (0) 1308 426972 or email international@andsotobed.co.uk for assistance.

COVID-19 update

4th November 2020: Following the recent government advice, we are respecting social distancing and offering a full white glove delivery service where possible.

Our delivery team will wear all approriate PPE (personal protective equipment) to ensure their safety as well as that of our customers.

All vehicles are disinfected each day to keep the highest level of cleaniness throughout the delivery process.

We are offering Click & Collect on selected products from our St Albans Factory Outlet. Lookout for the 'Click & Collect' icon next to all qualifying products.

If you notice anyone that isn’t following these safety procedures, please contact us immediately.

Regional delivery charges

Our Distrubtion Centre is based in the South East of England. Additional delivery charges and extended lead times may occur depending on where you're located in the country: